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Export Coordinator, Helsinki

Export Coordinator, Helsinki

ValioWorkFromHome, Uusimaa, Suomi
1 day ago
Job description

Overview

Valio International Food Solutions Sales is part of BU Powders, which is part of Valio’s Growth Businesses and R&D corporate function. The main function of Valio’s International Food Solution Sales is to :

  • Develop international B2B sales and ensure the best value for Valio’s ingredient- and value-added ingredient-portfolios
  • Manage and develop customer relationships for outstanding customer experience
  • Provide professional and high standard export processes of Valio’s products to our customers

We have a customer-centric sales team of Account Managers and Customer Development Managers as well as a Customer Care team to manage order-to-cash process for our international customers and subsidiaries.

Now we are looking for Export Coordinator – Customer Care team, permanent position, starting .

Valio is the biggest food exporter in Finland. Valio’s International Food Solution Sales team serves industrial and retail customers in 50 different countries. As an Export Coordinator you will play a key role in creating value for customers through Valio's export process. The Export Coordinator works independently, but in close cooperation with Account Managers and Customer Development Managers and other Valio functions and subsidiaries. Together they take care of the named customer accounts, delivering excellent customer service. The Valio HQ is located in Pitäjänmäki, Helsinki.

Your key responsibilities as an Export Coordinator

  • Responsibility for the order-to-cash process; planning of global customer deliveries for our export markets
  • Preparing relevant shipping documentation, electronic customs clearance and invoicing
  • Proactive daily communication with international customers, subsidiaries, production, categories, R&D and external stakeholders e.g. authorities and logistics companies
  • Active anticipation, monitoring and rapid response to customers’ needs
  • Handling of customer feedback with production and R&D
  • Assisting in opening new markets and export requirements for international trade
  • Contributing to development initiatives, projects and piloting when needed
  • We are looking for candidates with following characteristics

  • A proactive and innovative approach to work, problem solving skills and flexibility in different situations, ability to question the status quo
  • Excellent communication skills with internal and external stakeholders in English and Finnish, other languages are considered as an advantage
  • Attention to detail and strong organizational skills even when working with tight schedules
  • Ability to work both independently and as a part of the team
  • Knowledge and experience in international trade and operations, especially food export requirements can be seen as an asset
  • Experience with the usage of SAP is appreciated
  • Experience in B2B customer service
  • At least Bachelor's degree in business administration, logistics or other relevant field
  • We offer you

  • Full time position with international exposure
  • Versatile tasks with international customers
  • Great working atmosphere with export professionals
  • Flexible working hours with opportunity to remote work
  • You will be trained in your specific tasks. We have an ongoing focus on developing our personnel’s know-how and working life skills through various training programs and courses. Our management promise is to inspire everyone to reach our mutual goals. You will also have access to the benefits of a large, renowned Finnish food company.

    Questions about the task

    Please contact : Customer Care Manager Lotta Lindfors, tel. ; she will be happy to answer any additional questions and tell you more about this opening. She is available on Monday 29 September at 9 : 00-10 : 00 and on Thursday 2 October at 13 : 00-14 : 00.

    Applications

    We are eagerly waiting for you to join us as soon as possible. Applications are processed actively throughout the application period, so be sure to leave your application, resume and salary request as soon as you can, by October 6, 2025 through the application link.

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    No problem! You can submit your application without an account.

    Easy Apply with Your Account

    You can pre-fill the form by utilizing your previous application for this employer. You can also quickly fill out the application by utilizing your Laura Talent Profile.

    We will send you information about your application by e-mail. In order to receive our messages, it is important that the e-mail address is correct.

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    Link to LinkedIn profile

    Please note that the work place is non-smoking

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    Phone number

    I have a right to work in Finland based on citizenship (Finnish, EU or ETA citizen) or work permit

    I consent to my application being considered for other current or future positions at Valio and its group companies, where my skills and experience may be relevant.

    Yes

    Application

    Please write your application here. Kindly also highlight your most valuable skills and qualifications. You can also attach your application as a file at the bottom of the application form. (Max 10000 characters)

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    Helsinki Helsinki • WorkFromHome, Uusimaa, Suomi

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