Customer Care Coordinator

Join to apply for the Customer Care Coordinator role at Bluefors

Join to apply for the Customer Care Coordinator role at Bluefors

Our Service operations are growing, and we are looking for a Customer Care Coordinator to join our Technical Support team in Finland. Would you like to have an interesting and versatile role in the front line of technology? If yes, please do read more!

As a Customer Care Coordinator, your main responsibility is to keep multiple threads in your hands when processing our new customer cases and making sure those are handled meticulously and professionally. Your various daily tasks will also include while interacting with many different stakeholders and coordinating the day-to-day operations in our team.

To succeed in this position, we expect you to have excellent communication skills and passion for creating excellent customer experience. Degree in technical field is critical since that knowledge will help you in your daily work. You already have some previous work experience in an office environment and understanding of the administrative processes. You are a positive team-player with solution seeking and hands-on attitude and strong interpersonal skills.

We are a team of creative and passionate professionals who thrive on solving complex technical challenges. Our mission is to provide top-notch technical support and exceptional customer service to our clients, ensuring their success in utilizing our cutting-edge cooling systems. If you are looking for a rewarding technical role with opportunities for growth, join our cool, global Customer Care function.

For this role we do not offer support for relocation.

Main responsibilities

• Processing and handling customer (technical support) cases and offering our customers a high-quality responses
• Interacting with different stakeholders
• Coordinating the day-to-day operations (phone, email) of our Technical Support team

What we expect from you

We also appreciate

Please apply on September 14, 2025, at the latest through our recruitment system at BLUEFORS.COM. Please note that we start the interviews after the application period, and the position will be filled as soon as the suitable candidate is found.

For more information, please contact our Director, Service Delivery Juho Hautala through

Bluefors is the world's leading manufacturer of ultra-low temperature cryogen-free dilution refrigerators.

We design and manufacture measurement systems, that can provide clean and quiet environment for scientific research, even at ultra-low temperatures. Our systems have options which include wiring and superconducting magnets and can be customized to meet the requirements of each customer. We have a strong focus on the quantum computing and information community and are here to support scientists and industries go further in their endeavors. For this we have brought together the best minds from a variety of fields. If you are a skilled physicist, technician, engineer or business professional and looking for an interesting job in multicultural environment, join our growth story at Bluefors.

Here we are curious to the core, have wide-range expertise, and have one mission : progress. Continuous development, learning, and collaboration are fundamental to our way of working. In our agile company structure customers are in direct contact with scientists and engineers who design their system. We deliver systems all around the world and the markets for our products are constantly growing. Currently we employ more than 600 professionals from over 50 different nationalities. We offer competitive benefits package, employee share program, flexible working environment and a non-smoking workplace.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Industries

Manufacturing

Referrals increase your chances of interviewing at Bluefors by 2x

Sign in to set job alerts for “Customer Service Coordinator” roles.

Customer Service Specialist (Relocate to Malta!)

Senior Customer Service Excellence Manager

Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr