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Patrique Mercier Recruitment By Nellie
Finnish Speaking Travel Support SpecialistPatrique Mercier Recruitment By Nellie • FI
Finnish Speaking Travel Support Specialist

Finnish Speaking Travel Support Specialist

Patrique Mercier Recruitment By Nellie • FI
30+ päivää sitten
Työn tyyppi
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Työkuvaus

Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Travel Support Specialist. This role is specifically designed for individuals who have a passion for travel and a strong dedication to providing exceptional customer service. As a Travel Support Specialist, you will assist Finnish-speaking clients in managing their travel arrangements and inquiries.


Responsibilities

  • Provide support to Finnish-speaking clients with travel-related inquiries and bookings through various channels, including phone, email, and live chat.
  • Help clients modify their travel plans, including changes to flights, accommodations, and itineraries.
  • Coordinate with travel partners, such as airlines and hotels, to resolve client issues efficiently.
  • Deliver accurate and timely information about travel policies, destinations, and service options.
  • Maintain organized records of client interactions in the CRM system for continuous service improvement.
  • Exhibit a high level of professionalism and dedication to customer satisfaction in all interactions.
  • Stay informed about current trends in the travel industry to provide knowledgeable assistance to clients.

Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Experience in customer service or the travel industry is highly advantageous.
  • Excellent communication skills and a strong customer-focused approach.
  • Attention to detail and exceptional organizational abilities.
  • Ability to multitask effectively in a fast-paced environment.
  • Knowledge of travel booking systems and CRM tools is a plus.
  • A genuine enthusiasm for travel and a desire to assist clients in achieving their travel dreams.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Finnish Speaking Travel Support Specialist • FI

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