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Patrique Mercier Recruitment By Nellie
Finnish Speaking Multilingual Support RepresentativePatrique Mercier Recruitment By Nellie • FI
Finnish Speaking Multilingual Support Representative

Finnish Speaking Multilingual Support Representative

Patrique Mercier Recruitment By Nellie • FI
30+ päivää sitten
Työn tyyppi
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Työkuvaus

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking Multilingual Support Representative. This role is perfect for individuals who are dedicated to providing outstanding customer service and are fluent in multiple languages.


Responsibilities

  • Provide exceptional customer support to clients in Finnish and other languages through various channels such as phone, email, and chat.
  • Assist customers with inquiries, product issues, and technical support efficiently.
  • Handle customer complaints with professionalism and work towards effective resolutions.
  • Accurately document all interactions in the CRM system for future reference and tracking purposes.
  • Collaborate with team members and liaise with other departments to ensure a seamless and positive customer experience.
  • Engage in ongoing training to enhance product knowledge and customer service techniques.
  • Proactively suggest enhancements to processes that improve customer satisfaction and service efficiency.

Requirements

  • Fluency in Finnish and at least one additional language (English, Swedish, Danish, etc.), both written and spoken.
  • Prior experience in a customer service role is preferred.
  • Excellent communication and interpersonal skills are essential.
  • Strong problem-solving abilities with a focus on ensuring customer satisfaction.
  • Ability to manage multiple tasks effectively in a dynamic work environment.
  • Familiarity with customer support software and Microsoft Office tools.
  • Enthusiastic, adaptable, and committed to providing exceptional customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Finnish Speaking Multilingual Support Representative • FI

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