User Happiness Advocate (Finnish) Amazing Sofia AdventureAwaits!

Location : Sofia, Bulgaria

Type : Full-time (40h / week)

Start Date : September 2025

Ready for a life and career adventure under the Bulgarian sun? Were looking for fluent Finnish and English speakers to join our global customer success team in Sofia. Become the friendly voice of the worlds most popular search engine and help users unlock its full potential all with full relocation support and no tech background required!

If you love helping people and are ready for a change, well provide everything you need to succeed through our fully paid training program. This is your chance to launch an international career in one of Europes most vibrant and affordable capitals.

What Youll Do :

• Deliver exceptional customer support via phone, email, and chat, making every user interaction positive and productive
• Use modern CRM systems and helpdesk tools to resolve inquiries efficiently while maintaining high customer satisfaction
• Meet and exceed performance targets like response time and first-contact resolution
• Collaborate with a diverse international team to share best practices and improve processes
• Continuously learn through regular training on product updates and industry trends

What You Bring :

Why Youll Love Bulgaria :

We Provide :

About Our Company :

Were a publicly traded industry leader (NYSE & TSX : TIXT) and Bulgarias largest employer in customer experience. With over 4,600 team members, we deliver next-generation digital and AI solutions for world-leading brands. We celebrate diversity and are committed to creating an inclusive environment for all employees. Your unique background makes us stronger.

Ready for your Bulgarian adventure? Apply today!