Customer Success Manager

Overview

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Who we are

At PDSVISION, we don’t just help companies go digital, we help them transform. With over 800 active customers and a deep partnership with PTC, we’re the architects of the digital thread. Our tools include PLM, CAD, ALM, Simulation, and a mindset based on experience, curiosity, and a healthy dose of humility.

Who you are

You want impact. You thrive in complexity, speak tech and business fluently, and turn strategy into results. You’re curious, empathetic, and focused on outcomes, not just activity. You’ve worked in or around PLM before, and you know what it takes to drive real change. You live in Sweden, Finland, Denmark or Norway and you’re ready to travel when it counts.

What you’ll do (Responsibilities)

• Drive 5–6 enterprise accounts like a trusted advisor, not a vendor.
• Help customers see what’s possible and show the way.
• Build roadmaps that matter, and relationships that last.
• Spot risks before they become problems.
• Collaborate with a small, elite team that’s been hand-picked for a reason.
• Work closely with sales, marketing and business consulting to drive maximum impact.
• Lead by example. Share stories. Prove value. Measure what matters.

What success looks like

If we can inspire our customers to invest in smarter processes, better collaboration, connected information, and more sustainable outcomes, it’s a win for everyone. When our customers win, we win. When those wins ripple into better products, stronger teams, and a more sustainable future, it’s a win worth chasing.

What you bring (Qualifications)

Why this role is different

Because we’re building something meaningful. We’re here to help customers grow in ways that matter. If you care about impact, if you have the empathy to truly understand your customer, and if you want to work with a team that values depth over flash, we’d love to hear from you.

Other information

Full-time probation period for 6 months to move over to permanent employment.

Salary : Based on what you bring to the table.

How to apply : Please apply for the job here. Recommendations, resumes and diplomas should be brought if you are selected for an interview. We will not contact your current employer without your consent. PDSVISION does not offer sponsorship to non-European applicants.

Additional details

Seniority level : Mid-Senior level. Employment type : Full-time. Job function : Other. Industries : IT Services and IT Consulting.

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