TECH Business Partner

2 days ago Be among the first 25 applicants

Do you want to shape the future of gaming technology and build long-term strategic partnerships?

We are now looking for a senior-level TECH Business Partner to join Veikkaus TECH Customer & Gaming Services. In this role, you will act as a trusted advisor to our most strategic clients, help drive business growth, and strengthen Veikkaus’ position as the gaming license market prepares to open in 2027.

This is an unique opportunity to combine customer relationship development, strategic key account management and portfolio leadership in one impactful role. You will operate at the intersection of technology, business, and customer success – working closely with both clients and internal experts to ensure measurable results.

About the Role

We are hiring a TECH Business Partner to a dynamic, growth-driven gaming market. The role involves close collaboration with VP-level stakeholders and international teams, where English is the primary working language.

Role is highly visible, strategic position that reports directly to the VP, Customer and Gaming Services. While you won’t have line manager responsibility, you will hold extensive customer and stakeholder ownership across the organization and with senior external partners.

Your Key Responsibilities

• Lead and grow strategic customer relationships
• Serve as the main point of contact and business partner. Understand clients’ goals and challenges, bring discussions to a strategic level, and guide them on what to develop next.
• Manage assigned customer portfolios, ensuring profitability, revenue growth, and customer retention. Train and align internal teams on portfolio priorities.
• Drive successful delivery and customer experience
• Oversee customer deliveries and projects, coordinate approvals and pricing, and ensure smooth execution. Monitor service SLAs and report on customer satisfaction.
• Enable business expansion
• Identify upselling and cross-selling opportunities, support solution development, and turn business opportunities into concrete outcomes.
• Collaborate across functions
• Work closely with product managers, development leads, and project managers. Ensure roadmaps reflect business needs and that solutions deliver measurable impact.

What We Expect from You

To succeed in this role, you bring a combination of technical expertise, business acumen, and customer leadership :

What We Offer

It is important to us that everyone can come to work as their authentic selves. We value diverse backgrounds, skills, and perspectives, and believe that success comes from working in diverse teams. We encourage individuals from various backgrounds to apply for our jobs.

The position is located at Veikkaus’ headquarters in Pohjois-Haaga, Helsinki. We work flexibly in a hybrid model.

Why Join Us?

At Veikkaus, technology and gaming come together to create the future of entertainment. You’ll be part of a major digital transformation, work with top industry professionals, and influence the future of gaming development in Finland and beyond.

Are you ready to take on the challenge?

Apply now and help us build the future of gaming together!

Please submit your application no later than Sunday, 5 October 2025 .

Additional information

Your questions are answered by Esa Jalonen, VP Customer & Gaming Services, by phone on September 30th at 14-16.

Veikkaus is the gaming company for every Finn. We’re dedicated to developing responsible and entertaining gambling experiences. At Veikkaus, you’ll find meaningful roles, opportunities to grow, and a workplace where care, collaboration, and courage shape everyday life. We believe everyone should be able to develop, succeed, and be themselves – while building shared success together. For a better game – and a better working life.

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