Technical Support Specialist, Hyvinkää

Overview

Join our client's pioneering team, shaping the future of technical support for spare parts. This is a unique opportunity to build expertise from the ground up, tackling diverse technical challenges and contributing to a new operational model across Europe.

About the role

This role is pivotal in establishing a new technical support team, focusing on spare parts for a wide range of equipment. You will be instrumental in building a crucial knowledge base and providing rapid technical solutions to internal and external partners, ensuring smooth operations across European markets. You will gain unique expertise in a critical area, benefit from a flexible hybrid work model (you are expected to work on-site in Hyvinkää three days a week), and have the potential for long-term engagement beyond the initial 6-month contract.

Responsibilities

• Investigate and identify spare parts
• Resolve technical issues quickly for field personnel
• Collaborate with internal stakeholders and external suppliers to find solutions
• Analyze and interpret technical drawings and specifications
• Provide essential technical guidance to service teams

Qualifications

It is meritorious if you have

Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests : one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

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