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Technical Specialist - Nordic Service Delivery

Technical Specialist - Nordic Service Delivery

DNA OyjWorkFromHome, Uusimaa, Suomi
1 day ago
Job description

Overview

Technical Specialist - Nordic Service Delivery role at DNA Oyj. Nordic Managed Services (NMS) seeks experienced Technical Specialist to join our pan-Nordic team for permanent employment. We deliver services for our Nordic corporate customers with focus on next generation software defined networking solutions (SDX, SDWAN, SD-Branch), network security and LAN / WLAN. The position is based in Finland; you can work remotely from anywhere according to our flexible work concept.

DNA is part of Telenor Nordics and is recognized as an excellent employer. Below are the key responsibilities and qualifications for the role, along with what we offer and how to apply.

Key Responsibilities

  • Design, configure and deploy network infrastructure, including firewalls, switches, and WLAN APs.
  • Collaborate with cross-functional teams to design and implement network solutions tailored to customer needs.
  • Analyze and resolve complex customer network needs.
  • Document network design, configurations, changes, and maintenance activities.
  • Stay updated on industry trends and advancements in networking technologies.

Preferred Competence in This Role

We are looking for an experienced Technical Specialist with years of hands-on expertise in operating firewalls, switches, and WLAN APs, and a strong background in network management across diverse customer environments. The ideal candidate will have a Bachelor’s degree in Computer Science, Information Technology, Engineering, or Telecommunication, along with relevant training and certifications from leading vendors such as Fortinet, Aruba, Cisco, Netskope, and Cato.

  • Experience and analytical thinking in network deliveries, specifically with firewalls, switches, VPN services and WLAN APs.
  • Strong knowledge of Aruba, Fortinet or Cisco products and solutions.
  • Ability to understand and navigate diverse customer network environments.
  • Proactive problem-solving approach.
  • Ability to communicate fluently in Finnish and English, both verbal and written.
  • Relevant certifications (e.g., Cisco CCNA / CCNP, Fortinet NSE, Aruba ACSA / ACSP or ACMA / ACMP) are a plus.
  • ITIL knowledge about key practices (Incident and Service Request Management, Problem Management, Release and Deployment Management) are a plus.
  • This position requires an approved statement of security clearance.

    What We Can Offer You

    We offer a humane workplace where everyone can be one-of-a-kind as part of our community. Our values fast, bold and straightforward are reflected in our daily work. DNA aims to provide an excellent place to work and continuously improve our practices as an employer.

    You will be part of a supportive, self-directed team of experienced Technical Specialists. Team members work partly remotely and partly in our Ilmalanlinna office.

    Join Us

    Please apply via our recruitment system by October 8th, 2025. You can submit your application in Finnish or English.

    If you have questions regarding the role or DNA, please contact the hiring manager Tomi Länkinen by phone at .

    DNA In a Nutshell

    DNA is one of the leading telecommunications companies in Finland. We connect people to what matters most, offering connections, services and devices for homes and workplaces. DNA has about 3.7 million subscriptions and employs around 1,600 people in Finland. DNA is part of Telenor Group, a leading Nordic telecommunications company.

    DNA’s work culture is based on freedom and trust. We value employees from diverse backgrounds and strive to be an excellent employer.

    About Telenor Nordics

    Telenor Nordics serves 10 million customers in Denmark, Sweden, Finland and Norway. Our ambition is to be the leading Nordic provider of high-quality connectivity and digital services, driving modernization and sustainable growth through partnerships and innovation.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries : Telecommunications
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    Technical Specialist • WorkFromHome, Uusimaa, Suomi