Field Service Engineer – Finland

Overview

Join Our Team as a Field Service Engineer at BD. You will be part of a dynamic regional team of Field Service Engineers working with the Nordic Service Manager to deliver top-notch service to customers in the medical device industry. The position is based in Finland, Helsinki area, with travel up to four times per week and frequent overnight stays (up to two nights a week). You will work with BD Diagnostics Solutions instruments.

Main Responsibilities

• Provide comprehensive technical support for BD Diagnostics instruments and systems, including installations, relocations, certifications, and repairs, ensuring compliance with quality and regulatory standards.
• Investigate, diagnose, and troubleshoot technical problems, both remotely and on-site, to deliver efficient and high-quality service.
• Plan and execute field corrective actions, upgrades, and preventive maintenance, adhering to regulatory instructions.
• Manage personal planning and administration, including reporting assignments and maintaining car stock as per guidelines for optimal operational efficiency.
• Call out and collaborate on problem-solving with the Field Service Manager when immediate solutions cannot be provided to customers.
• Explain service contracts to customers and maintain customer satisfaction through professionalism and customer-focused service.

About You

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity / Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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Location

Primary Work Location : FIN Helsinki

Additional Locations : FIN Vantaa – Äyritie

Compensation

Salary Range Information

€50,400.00 - €85,700.00 EUR Annual

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. The salary or hourly rate offered is determined by experience, education, skills, and applicable labor laws and collective bargaining agreement requirements.

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