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Deputy Country Manager - Finland
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Rituals CosmeticsHelsinki, FIDeputy Country Manager - Finland
BYD EuropeHelsinki, Uusimaa, FI- Quick Apply
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.
About the role
The Deputy Country Manager is responsible to achieve our commercial goals in their area of responsibility in accordance with BYD brand positioning and company Culture. We want to create great customer experiences and provide a best-in-class level of customer service to turn customers into loyal customers and ambassadors.
The deputy country manager will also be the responsible to identify new business opportunities within their countries and lead the efforts to turn them into reality.
Key Objectives & Responsibilities :
- Achieve the commercial goals for the countries of responsibility.
- Lead & supervise the execution of our commercial policies to create great customer experiences in all channels.
- Manage business growth in an omni channel perspective with a B2B2C mindset. Negotiate and supervise dealership agreements and teamwork to achieve the agreed goals.
- Always work with final customer in mind. Understanding their needs and working together with our selected partners to overachieve their expectations.
- Build a qualitative network of partners and dealers to achieve commercial goals in the specific region of responsibility.
- Be the face of BYD at country level with industry and key media.
- Build and develop the relation with key industry partners.
- Lead the commercial process from lead to order and from order to delivery.
- Recruit, Coach and Motivate BYD country team.
- Develop Talent and actively lead Performance Improvement Plans.
- Provide relevant market insights and customer feedback and channel internally.
Key Results :
Commercial and funnel management metrics
Customer Happiness
Consistency
Management & Talent Development
Required skills, qualifications and experience
We offer :
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏