AI Business Lead

Location : Finland, Sweden, France, Ireland

Department : Operations Customer and Employee Journey

Reports To : Head of the Customer and Employee Journey

Overall Position Summary

As the AI Business Lead, you will lead the transformation of operational processes through the strategic use of data, AI, and intelligent automation. Acting as a business partner to operational teams, your role is to identify inefficiencies, propose data-driven innovations, and ensure successful implementation of scalable, value-creating solutions.

Objective

Your objective : to make our daily operations smarter, faster, and more competitive by aligning automation transformation initiatives with business goals. You will be reporting to the Head of Customer and Employee journey and be a key member of the pillar management team.

What You’ll Be Doing

• Strategic Foresight & Opportunity Mapping : Stay current with global market trends and identify high-value opportunities for AI and predictive analytics.
• Leadership & Influence : Lead the dialogue with stakeholders across the organization, ensuring our AI initiatives are well-articulated and embraced at all levels.
• AI & Data Solution Design : Translate operational challenges into AI-ready use cases.
• Program Execution & Value Realization : Act as the business lead for AI transformation projects from inception to delivery.
• Continuous Learning & Innovation Culture : Promote agile working methods and organize learning sessions to keep teams informed about evolving AI trends and practices.

What You’ll Bring

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.

Who We Are

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide.

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