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Finnish Speaking Technical Support for Customers - Athens, Greece

Finnish Speaking Technical Support for Customers - Athens, Greece

Patrique Mercier Recruitment JPFI
1 day ago
Job type
  • Quick Apply
Job description

Join Patrique Mercier Recruitment JP as a Finnish Speaking Technical Support Specialist and take your career to vibrant Athens, Greece! This opportunity invites you to work with a major technology company, providing excellent support to Finnish-speaking customers. In this role, you will handle technical inquiries, troubleshoot issues, and deliver exceptional customer service in a dynamic and supportive environment. Experience the rich history and culture of Athens while making a positive impact in the world of technology.

Responsibilities

  • Offer outstanding technical support to Finnish-speaking customers via phone, email, and chat.
  • Diagnose and resolve technical issues related to the company’s products and services promptly.
  • Collaborate with engineering teams to escalate and address complex technical challenges.
  • Document customer interactions and technical solutions accurately in the CRM system.
  • Engage in ongoing training to enhance product knowledge and improve customer support skills.
  • Provide feedback to improve processes and contribute to higher customer satisfaction.
  • Assist in the onboarding and training of new team members as needed.

Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Strong technical aptitude and excellent problem-solving skills.
  • Outstanding communication and customer service abilities.
  • Prior experience in technical support, customer service, or IT is an advantage but not required.
  • Ability to learn new technologies and processes quickly.
  • A team-oriented mindset with a passion for helping others.
  • Willingness to relocate to Athens and adapt to a new cultural environment.

    • Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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