Solution Specialist

Overview

Chief of Staff @ Bluugo | Board Member @ Tradenomit - Professionals of Business and Technology | Musician

Location : on-site, Helsinki

Are you looking for a role where you can combine your technical, analytical and communication skills to make a real impact? Do you want to be close to the product, but even closer to the problem it’s solving? If the answer is yes, we have great news for you!

At Bluugo, we believe delivering enterprise solutions should be fast, focused, and frustration-free. Our Tracking Cloud platform adapts 100% to the customer – not the other way around – and goes live in just 8-12 weeks with no productivity dip. This isn’t just better tech. It’s a radically different way to deliver value – many of Finland’s leading logistics and manufacturing companies have turned to Tracking CloudⓇ as the only viable solution for their complex needs when nobody else has been able to truly adapt to, after months or even years of searching and trying with other vendors.

As a Solution Specialist , you’ll get to design unique solutions for use cases nobody else has been able to crack.

What You’ll Be Doing

As a Solution Specialist you’ll play a business-critical role in ensuring Bluugo’s Tracking CloudⓇ delivers value by shaping it around each customer’s needs, processes and data models . Your role is cross-functional by nature, as you’ll work closely with sales, onboarding, and product development. You’ll be the go-to expert on how Tracking CloudⓇ behaves for real users – and how we can make it better.

Your responsibilities include :

• Working directly with customers to understand their processes, needs and pain points, and translating those into real solutions.
• Hands-on configuration of environments to match each customer’s data models, workflows, user roles and views, and sustainability-related regulatory compliance (e.g. EU Deforestation Regulation, Digital Product Pass).
• Collaborating with Bluugo’s Customer Success Managers : running workshops, suggesting improvements, iterating with customers, and implementing changes.
• Supporting go-lives, troubleshooting configuration issues, and working with internal teams to resolve bugs or propose improvements.
• Representing the customer in our internal product development feedback loop – your insights help shape our roadmap for future feature updates.

Why you might be interested in working at Bluugo

Autonomy with Impact : This role comes with real ownership and influence. Your work directly impacts the customer experience and contributes to company revenue.

Diverse, Meaningful Work : No two days are the same. You’ll work with a variety of customers, industries, and use cases – giving you deep insight into different business models and customer processes. It’s a great opportunity to learn how a SaaS company runs and to grow your business acumen.

Collaborative, Low-Hierarchy Culture : You’ll be part of a tight-knit team with great coworkers and direct access to the founders. We have a flat hierarchy and an open culture—your ideas are heard, and you can help shape the way we do things. There are no silos, no isolation—just real collaboration.

Supportive Environment : We succeed together. You’ll join a team that supports each other and celebrates shared wins. Whether it’s a complex onboarding project or a learning opportunity, you’re never on your own.

Unique SaaS solution that is trusted by industry leaders like ABB, Fortum, SOK and Forcit.

(Read more about how Tracking Cloud has impacted the business of our customers here.)

Who will succeed and thrive in this role

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We are ideally looking for someone with experience in solving operational challenges in logistics, manufacturing, or other complex B2B environments either in a similar solution consulting or implementation role or from the customer side.

Additionally, the following traits indicate you’ll succeed in this role :

Interested? Send your application and CV (informative LinkedIn profile is also a valid substitute) via the form below by . We will start reviewing applications already during the application period, and may proceed with suitable candidates immediately.

If you have any questions regarding the role or recruitment process, please contact us via email at Please note that applications sent via email will not be considered and any personal information sent as an email attachment will be deleted.

What happens after you send your application?

This recruitment is not conducted using an external partner, and no candidates will be accepted via unauthorised recruitment agencies.

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