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Finnish Speaking Client Relations Specialist

Finnish Speaking Client Relations Specialist

Patrique Mercier Recruitment By NellieFI
30+ days ago
Job type
  • Quick Apply
Job description

Patrique Mercier Recruitment FR is excited to offer an opening for a Finnish Speaking Client Relations Specialist. This role is perfect for individuals who are dedicated to building strong relationships and providing outstanding support to Finnish-speaking clients within a dynamic and collaborative work environment.

Responsibilities

  • Communicate with Finnish-speaking clients via phone, email, and live chat to build and maintain positive relationships.
  • Address inquiries regarding products and services, providing tailored support to meet client needs.
  • Effectively manage and resolve client concerns to ensure high levels of satisfaction and loyalty.
  • Document all client interactions in the CRM system to enable thorough tracking and follow-up.
  • Work alongside team members to continuously enhance service delivery and client relationship practices.
  • Identify opportunities for upselling or cross-selling services based on client understanding.
  • Stay informed about company offerings and industry trends to effectively inform clients.

Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Experience in client relations, customer support, or a similar role is preferred.
  • Exceptional communication and interpersonal abilities.
  • Strong problem-solving skills with a focus on client satisfaction.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Familiarity with CRM software and standard computer applications.
  • A true passion for building relationships and delivering exceptional service to clients.
  • Benefits

  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Training
  • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More...
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    Finnish Speaking • FI