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Front Desk Representatives (Rovaniemi)

Front Desk Representatives (Rovaniemi)

Arctic GMRovaniemi, Finland
17 päivää sitten
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Työkuvaus

Join Arctic GM Experiences OY for the 2025-2026 winter season in Rovaniemi, Finland! We are seeking enthusiastic and customer-focused individuals to be part of our office team, helping create unforgettable experiences for our guests. As a key point of contact, you will play an essential role in our commitment to high-quality, small-group, and private tours. Our deep-rooted history in Lapland, with heritage tracing back 20 generations, ensures an authentic and enriching work environment.

Tasks

  • Provide exceptional customer service at the front desk.
  • Handle guest inquiries, bookings, and reservations.
  • Assist with daily office operations and administrative tasks.
  • Manage communication with guests to ensure a smooth and enjoyable experience.
  • Work with booking systems to process and manage reservations.

Requirements

  • Excellent communication skills and a friendly, professional attitude.
  • Previous office or customer service experience is an advantage.
  • Fluent in English (additional languages are a plus).
  • Ability to work in a fast-paced, seasonal environment.
  • Experience with Bokun or other booking systems is preferred.
  • Strong ability to work independently and as part of a team.

    • Benefits

  • Work in the breathtaking winter landscape of Lapland, right on the Arctic Circle.
  • Competitive salary and seasonal accommodation options.
  • A welcoming, supportive, and multicultural work environment.
  • Opportunities for professional growth and skill development.

    • Are you ready to be part of an unforgettable adventure in Lapland? Apply now to join our team!

    As The Original Aurora Hunters™, we pride ourselves on our unrivaled expertise in capturing the mesmerizing dance of the Northern Lights and curating other spellbinding travel experiences since the 1600s. We offer exclusive, small-group Arctic experiences, designed and operated entirely in-house by our passionate team of experts. From chasing the Northern Lights to exploring remote wilderness, every detail is thoughtfully curated for the discerning traveler.