BEAUTY CONSULTANT STOCKMANN HELSINKI – Permanent Contract
Position
Parfums Christian Dior Nordics is looking for a part-time (22,5H / week) BEAUTY CONSULTANT based in Stockmann Helsinki, Finland .
Reporting to the Counter Manager, our Beauty Consultant is the Dior Ambassador.
As a member of the Dior team, you will represent the Brand values and passion to our customers and always demonstrate a Dior attitude. The main objective will be to achieve sales targets while promoting the brand image and providing the highest standard of service to customers.
The Beauty Consultant is a brand ambassador, focused on driving sales through exceptional service both in-store and remotely. This role requires mastery in product knowledge, client relationship management, and operational efficiency to provide a luxury experience that aligns with Dior's standards.
Job responsibilities
Sales Performance & Customer Service
- Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method.
- Master Brand, Category and Competition Knowledge
Client Experience
Develope durable relationships with existing clients in storeEngage new clients to the brand, through genuine human interactionRegister clients’ data in the dedicated system and ensure reachability.Counter Operations
Know and apply merchandising guidelinesRegularly monitor stock levels to ensure appropriate levelsCarry out all assigned operational and administrative tasksMaintain good relationships with retailersRespect corporate & counter rules (attendance, punctuality…) and Dior grooming guidelinesProfile
Result-orientedExcellent in sales and communication skillsAbility to lead, motivate, coach and develop yourselfFocused and business orientedCharismatic and persuasive salespersonGood cosmetic know-how and good make-up skillsGood computer skillsGood oral and written English skills. Finnish language is mandatory