Finnish Speaking Multilingual Support Representative

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking Multilingual Support Representative. This role is perfect for individuals who are dedicated to providing outstanding customer service and are fluent in multiple languages.

Responsibilities

• Provide exceptional customer support to clients in Finnish and other languages through various channels such as phone, email, and chat.
• Assist customers with inquiries, product issues, and technical support efficiently.
• Handle customer complaints with professionalism and work towards effective resolutions.
• Accurately document all interactions in the CRM system for future reference and tracking purposes.
• Collaborate with team members and liaise with other departments to ensure a seamless and positive customer experience.
• Engage in ongoing training to enhance product knowledge and customer service techniques.
• Proactively suggest enhancements to processes that improve customer satisfaction and service efficiency.

Requirements

Benefits